Quiz Generator: Student Issues: Quiz Page Never Loaded

When a student takes a quiz, they are always shown a page which warns them that they are about start (or continue working on) a quiz. On this page is a button labeled PROCEED which, when clicked, takes the students to the quiz page.

Students may contact you stating that they launched the quiz by clicking the PROCEED button, but the quiz page never loaded.

You can verify this as follows:

1. Click Quiz Generator under Activities and Assignments on the main Faculty Tools page.
2. Click the quiz title on the main Quiz Generator page.
3. Click Responses and Grades in the main navigation bar at the top of the page.
4. Click the student name in the list of all students.
5. Look at the top of the page. It will show when the student started and completed the quiz.

6. If the Started on and Completed on values are the same, the quiz page never loaded for the student.
7. If the Time Spent on Quiz Page value listed here is under 5 seconds, it is very likely that the quiz page never loaded for the student.
8. If the Time Spent on Quiz Page value listed here is more than 5 seconds, the quiz page did load for the student, even if they left the quiz page immediately or did not answer any questions.

You can clear the student's attempt on the quiz and allow a retake if appropriate. Other special permission options are also available.