Can't Sign into CoursePlus with Your JHU (JHED) Account?

If you cannot sign in to, there is a problem with your JHU account. You must contact JHU support at (410) 955-HELP or try the online password reset. CTL Help cannot assist with JHU/JHED account problems.


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Please first answer these questions:

  • Can you repeat this problem? If you suddenly encounter a technical problem, see if it continues to happen. It's easier to solve repeatable problems.
  • Did you restart your computer? Many problems go away when you restart your computer.
  • Did you provide details about the problem? Details about your problem help us solve the problem much faster.

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