Frequently Asked Questions
- I was told that I need to clear my web browser's cache. How do I do that?
- I cannot access my course. I see "Site Unavailable" when looking at the My Courses list.
- What browsers can I use to take online courses from CoursePlus?
- I took a course 4 years ago that I would like to access so I can download the content. Is that possible?
- I requested a link be sent via email so that I can download my course material. But when I click the download link from the email, I get an error message. What am I doing wrong?
- I have a class starting in a couple of days and the only information I see posted is in the Online Library. Is it just me, or is this course not ready?
- I clicked the link for one of my classes, and there's nothing available except for the Syllabus information. Is the site broken?
- How do I add proctor information?
- When I sign in to CoursePlus, the course I’m registered for is listed twice, and my name is showing up twice in the class roster. How can I fix this?