If you have a JHED ID or JHU ID, you should always sign in to CoursePlus with the Sign in with JHU option.
If you do not have a JHED ID or JHU ID, you can create an account in CoursePlus linked to an email and password of your choosing. You then sign in to CoursePlus using that option:
Forgot Your CoursePlus Login Information?
If you sign in to CoursePlus with a JHED ID or JHU ID, you must retrieve that information from the my.jh.edu website. CTL Help cannot assist with passwords for JHED or JHU accounts.
If you sign in to CoursePlus with a CoursePlus account, you can retrieve your account information by using the CoursePlus account information retrieval form. Please try this instead of creating a new account. Having duplicate accounts may cause problems with access to certain tools. Contact CTL Help if further assistance is needed.